Shipping policy
Shipping Policy - Free Ground Shipping on all orders.
Thank you for shopping with La Petite Muse. Below are the details of our shipping process and policies.
Expedited Shipping Rates & Delivery Estimates
Expedited Shipping costs are calculated at checkout based on your location and chosen delivery method.
Estimated delivery times:
USPS Ground (Free) 2-5 Business days
USPS Priority 2-3 Business days
USPS Priority Express 1-2 Business days
Please note that delivery estimates are not guaranteed.
Tracking Your Order
Once your order ships, you will receive a confirmation email with a tracking number
Tracking information may take up to 24 – 48 hours to update.
Processing Time
Orders are typically processed within 2- 3 business days (excluding weekends and holidays).
Custom or made-to-order pieces may require additional processing time. Processing times will be noted in the product description.
Wrong Address Disclaimer
Customers are responsible for providing accurate shipping information at checkout.
If an incorrect address is entered, please contact us immediately. Once shipped, we cannot reroute packages or issue refunds for orders delivered to incorrect addresses.
Lost or Stolen Packages
Once an order is marked “Delivered” by the carrier, we are not responsible for lost or stolen packages.
If your package is lost in transit, please contact the shipping carrier directly with your tracking number.
Questions
If you have any questions about shipping or special delivery requests, please contact us at: Support@LP-Muse.com or call (855) 576-8731